Customer Service Week
Customer Service Week is the perfect chance to show gratitude and appreciation for customer service professionals. Learn how to celebrate them the way they deserve to be celebrated here!
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Read ArticlePrepping for Customer Service Week
So how do you make your Customer Service week worthwhile? · boost morale, motivation and teamwork · reward frontline reps for the important work they do all year long...
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Encourage your Customer Service Reps! Give FREE ePraise now.
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Read ArticleTop 10 Branded by BV Products for September
Sending your employees and customers branded gifts is a great way to make an impact and send a message. By creating a physical connection between people
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Read ArticleNational Customer Service Week [The Lowdown]
Celebrate your customer service superheroes so they are reminded how valuable they are and why what they do matters. Here's everything you need to know about Customer Service Week.
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Read ArticleChanging Company Culture in 5 Steps!
Culture is the heartbeat of an organization. Here are ways to improve your company culture.
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Read ArticleCalculating Culture: 5 Steps to Defining Your Company’s Culture
Company culture is an important part of any business. We have tips on how to understand the company culture at your workplace. Calculating Culture: 5 Steps to Defining Your Company’s Culture
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Read Article5 Gifts to Grow Employee Engagement and Retention
Recognizing and celebrating success in the workplace boosts employee morale and contributes to stronger engagement, retention, and company culture.
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Read ArticleHave You Hugged (Not Literally) Your CSR Today?
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Read Article5 Reasons Why Your Customer Service Reps are Leaving (& What to Do About it)
Call center employees leave their jobs frequently, and we interviewed several customer service managers and HR professionals to find out why. Read our post for their answers and what you can do.
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Read eBookWinning Ways to Retain Your Customer Service Staff
An inbound customer service representative (CSR) is a position with one of the highest turnover rates in the world. Download this eBook to learn how to retain your call center employees!
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Read ArticleCustomer Service Is a Work of Heart
Customer service is sometimes a thankless job. In honor of Customer Service Week in October, we're sharing our love for CSRs everywhere with a fun little meme and our interpretations. Check it out!
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Read Article4 Small (and thoughtful) Customer Service Gift Ideas that Bring the “Wow” Factor
Like any “people-person” career, being a Customer Service Representative can be challenging, but also super rewarding. These service rockstars answer customer questions and consequently...
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Read Article5 Tips for Celebrating Customer Service Week
When it comes to going the extra mile, customer service is our super power! We’re proud of our incredible in-house specialists. In fact, we love our team so much that we really out-do...
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Read Article6 Ways to Create Stellar Events: From Customer Service Week and Beyond
If you’ve been following us on social media, you know that we just wrapped up another successful Customer Service Week. How do we do it? I’ve experienced my 7th Customer Service Week at Baudville...
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Read ArticleRecognition Fun at the 'ville - Rewarding Top Performers
Employee recognition is constantly happening at the 'ville - check out what recently happened with Amy's team in the Customer Service department...
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Read ArticleCustomer Service Week Left Us Feeling Cool, Calm, and Collected.
I have been lucky enough to be a part of three Customer Service Week celebrations at the 'ville. I can tell you, they are always highly anticipated and definitely don’t disappoint! This year’s...
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Read ArticleDon't Forget – Customer Service Week is NEXT Week!
What are you doing to celebrate your awesome team next week during Customer Service Week? If you follow us, you’ll know that here at Baudville, when we have a reason to celebrate – we will. So...
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Read ArticleIt's Never Too Early to Start Planning Customer Service Week!
Do you find that you are oftentimes busy with everyday life and time seems to fly by? How often do you find yourself saying, "I can't believe it's already (insert month here)"? If your answer...
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Read ArticleFour Tips for Celebrating Customer Service Week!
Every business that's in business has two types of customers. You're probably familiar with the most obvious kind: external customers who buy or use our goods and services. But, there are also...
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Read ArticleCustomer Service Week: An Opportunity for Recognition Training
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Read ArticleFive Resources for Last Minute Customer Service Week Ideas
At Baudville, our Spirit Team is busy meeting behind closed doors and completing top secret projects in preparation of Customer Service Week starting next Monday. Who’s the Spirit Team ? They’re a...
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