A Nice Surprise...

December 11, 2015

We know our customers love us, but this was a nice surprise!

Today Marcia Salgat, one of our Inbound Customer Service Representatives received a special delivery from Edible Arrangements with a nice thank you note from one of our customers. The customer ordered trophies with a rush charge for the proof and rush shipping. Although one was damaged, we shipped the replacement out right away.

blog_post

We couldn't do it without our Graphic Artists, Engraving Team, and Shipping Crew for making this customer extremely happy. Teamwork was in full force! They all had to work to make this happen!

blog_post_2

Share with us below your teamwork successes!

Kaleigh joined Baudville in 2015 as the Digital Marketing Coordinator. She's got a love for all things content, knack for all things wordy, and a passion for web marketing. With her eCommerce background, she wants to be sure to make your web experience more than great.

5 Tips for Celebrating Customer Service Week

When it comes to going the extra mile, customer service is our super power! We’re proud of our i...

6 Ways to Create Stellar Events: From Customer Service Week and Beyond

If you’ve been following us on social media, you know that we just wrapped up another successful Customer S...

A Nice Surprise...

Previous Article

Next Article

A Nice Surprise...

Previous Article

Next Article

Other content in this Stream

Celebrate your customer service superheroes so they are reminded how valuable they are and why what they do matters. Here's everything you need to know about Customer Service Week.

Back in 1992 President George H. Bush declared the first week of every October National Customer Service Week. He said, “A business will do a better job of providing high quality goods...

Call center employees leave their jobs frequently, and we interviewed several customer service managers and HR professionals to find out why. Read our post for their answers and what you can do.

An inbound customer service representative (CSR) is a position with one of the highest turnover rates in the world. Download this eBook to learn how to retain your call center employees!

Customer service is sometimes a thankless job. In honor of Customer Service Week in October, we're sharing our love for CSRs everywhere with a fun little meme and our interpretations. Check it out!

Like any “people-person” career, being a Customer Service Representative can be challenging, but also super rewarding. These service rockstars answer customer questions and consequently...

When it comes to going the extra mile, customer service is our super power! We’re proud of our incredible in-house specialists. In fact, we love our team so much that we really out-do...

If you’ve been following us on social media, you know that we just wrapped up another successful Customer Service Week. How do we do it? I’ve experienced my 7th Customer Service Week at Baudville...

Customer Service Week kicks off next Monday, October 5th! Are you ready to have some fun showing your customer service personnel that you appreciate all they do for your customers and your...

Customer Service Week is just about three weeks away (October 5-9, 2015). Are you prepared to celebrate and appreciate your hardworking team? If not, I can get you up to speed right away with our...

Purpose: To recognize customer service representatives for customer service excellence and reinforce desired behavior.

Employee recognition is constantly happening at the 'ville - check out what recently happened with Amy's team in the Customer Service department...

I have been lucky enough to be a part of three Customer Service Week celebrations at the 'ville. I can tell you, they are always highly anticipated and definitely don’t disappoint! This year’s...

This week – October 6-10, 2014 – is Customer Service Week! We love celebrating everyone in our company during this time (as we believe that it takes the hard work off all of team members to create...

What are you doing to celebrate your awesome team next week during Customer Service Week? If you follow us, you’ll know that here at Baudville, when we have a reason to celebrate – we will. So...

There are approximately 17 days left until Customer Service Week 2014 – click here for the official timer!

Do you find that you are oftentimes busy with everyday life and time seems to fly by? How often do you find yourself saying, "I can't believe it's already (insert month here)"? If your answer...

Sometimes planning a large event can seem just plan overwhelming!! And it’s not like you don’t have ten million other things on your plate. So, we’re here to help! CJ is one of our datahead gurus...