Winning Ways to Retain Your Customer Service Staff

So how do you make your Customer Service week worthwhile? · boost morale, motivation and teamwork · reward frontline reps for the important work they do all year long...

Sending your employees and customers branded gifts is a great way to make an impact and send a message. By creating a physical connection between people

Celebrate your customer service superheroes so they are reminded how valuable they are and why what they do matters. Here's everything you need to know about Customer Service Week.

Culture is the heartbeat of an organization. Here are ways to improve your company culture.

Company culture is an important part of any business. We have tips on how to understand the company culture at your workplace. Calculating Culture: 5 Steps to Defining Your Company’s Culture

Recognizing and celebrating success in the workplace boosts employee morale and contributes to stronger engagement, retention, and company culture.

Call center employees leave their jobs frequently, and we interviewed several customer service managers and HR professionals to find out why. Read our post for their answers and what you can do.

Customer service is sometimes a thankless job. In honor of Customer Service Week in October, we're sharing our love for CSRs everywhere with a fun little meme and our interpretations. Check it out!

Like any “people-person” career, being a Customer Service Representative can be challenging, but also super rewarding.  These service rockstars answer customer questions and consequently...

When it comes to going the extra mile, customer service is our super power! We’re proud of our incredible in-house specialists. In fact, we love our team so much that we really out-do...

If you’ve been following us on social media, you know that we just wrapped up another successful Customer Service Week. How do we do it? I’ve experienced my 7th Customer Service Week at Baudville...

Employee recognition is constantly happening at the 'ville - check out what recently happened with Amy's team in the Customer Service department...

I have been lucky enough to be a part of three Customer Service Week celebrations at the 'ville.  I can tell you, they are always highly anticipated and definitely don’t disappoint! This year’s...

What are you doing to celebrate your awesome team next week during Customer Service Week? If you follow us, you’ll know that here at Baudville, when we have a reason to celebrate – we will. So...

Do you find that you are oftentimes busy with everyday life  and time seems to fly by? How often do you find yourself saying, "I can't  believe it's already (insert month here)"? If your answer...

Every business that's in business has two types of customers. You're probably familiar with the most obvious kind: external customers who buy or use our goods and services. But, there are also...

At Baudville, our Spirit Team is busy meeting behind closed doors and completing top secret projects in preparation of Customer Service Week starting next Monday. Who’s the Spirit Team ? They’re a...

One of Baudville’s best practices for Customer Service Week includes Pocket Praise, our popular mini-note cards. Every year, our managers write a note to each employee and have it waiting for them...