Customer Service departments have some of the highest employee turnover rates in the country. Download this eBook to learn how to keep your staff on board!
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National Customer Service Week [The Lowdown]
Celebrate your customer service superheroes so they are reminded how valuable they are and why what they do matters. Here's everything you need to know about Customer Service Week.
Customer Service Week 2018: Is Your Gratitude Your Attitude?
Back in 1992 President George H. Bush declared the first week of every October National Customer Service Week. He said, “A business will do a better job of providing high quality goods...
5 Reasons Why Your Customer Service Reps are Leaving (& What to Do About it)
Call center employees leave their jobs frequently, and we interviewed several customer service managers and HR professionals to find out why. Read our post for their answers and what you can do.
Customer Service Is a Work of Heart
Customer service is sometimes a thankless job. In honor of Customer Service Week in October, we're sharing our love for CSRs everywhere with a fun little meme and our interpretations. Check it out!
4 Small (and thoughtful) Customer Service Gift Ideas that Bring the “Wow” Factor
Like any “people-person” career, being a Customer Service Representative can be challenging, but also super rewarding. These service rockstars answer customer questions and consequently...
5 Tips for Celebrating Customer Service Week
When it comes to going the extra mile, customer service is our super power! We’re proud of our incredible in-house specialists. In fact, we love our team so much that we really out-do...
A Nice Surprise...
We know our customers love us, but this was a nice surprise! Today Marcia Salgat, one of our Inbound Customer Service Representatives received a special delivery from Edible Arrangements with a...
6 Ways to Create Stellar Events: From Customer Service Week and Beyond
If you’ve been following us on social media, you know that we just wrapped up another successful Customer Service Week. How do we do it? I’ve experienced my 7th Customer Service Week at Baudville...
Idea Round-Up for Celebrating Customer Service Week!
Customer Service Week kicks off next Monday, October 5th! Are you ready to have some fun showing your customer service personnel that you appreciate all they do for your customers and your...
5 “WOW” Customer Service Gifts Your Team Will Love
Customer Service Week is just about three weeks away (October 5-9, 2015). Are you prepared to celebrate and appreciate your hardworking team? If not, I can get you up to speed right away with our...
Presenting a Memorable Customer Service Award
Purpose: To recognize customer service representatives for customer service excellence and reinforce desired behavior.
Recognition Fun at the 'ville - Rewarding Top Performers
Employee recognition is constantly happening at the 'ville - check out what recently happened with Amy's team in the Customer Service department...
Customer Service Week Left Us Feeling Cool, Calm, and Collected.
I have been lucky enough to be a part of three Customer Service Week celebrations at the 'ville. I can tell you, they are always highly anticipated and definitely don’t disappoint! This year’s...
Customer Service Week 2014 Kicks Off!
This week – October 6-10, 2014 – is Customer Service Week! We love celebrating everyone in our company during this time (as we believe that it takes the hard work off all of team members to create...
Don't Forget – Customer Service Week is NEXT Week!
What are you doing to celebrate your awesome team next week during Customer Service Week? If you follow us, you’ll know that here at Baudville, when we have a reason to celebrate – we will. So...
The countdown to Customer Service Week has begun!
There are approximately 17 days left until Customer Service Week 2014 – click here for the official timer!
It's Never Too Early to Start Planning Customer Service Week!
Do you find that you are oftentimes busy with everyday life and time seems to fly by? How often do you find yourself saying, "I can't believe it's already (insert month here)"? If your answer...
Customer Service Week was a Huge SUCCESS!
