Presenting a Memorable Customer Service Award

June 22, 2015

Purpose: To recognize customer service representatives for customer service excellence and reinforce desired behavior.

Description: Character Pin in a theme of your choice.

Eligibility: Customer service awards can be presented to a customer service representative who receives positive customer feedback, submits a process improvement idea, or has a month of high sales.

Presentation: Customer service awards can be presented in a variety of settings. Consider the recipient’s preferences as you decide how to present the customer service award. Some individuals prefer public recognition, such as in a team meeting, while others prefer private recognition, during a one-on-one meeting in your office.

Character Pin: Character Pins have become a popular a way to present customer service awards. They have a unique potential to influence a customer service department. A Character Pin is presented with a lapel pin the recipient can wear or display at his/her desk as well as a motivational story the award presenter can read.

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When presenting a customer service award, the presenter should make sure to express why the individual is being recognized by describing the specific behavior. For example, a frontline employee may receive a customer service award for staying late on a Friday afternoon to make sure a customer received their order in time for their event. Present this employee with the Above & Beyond Character Lapel Pin for their customer service award. Specifying the specific behavior the individual demonstrated will motivate both the recipient and full staff to go Above & Beyond more often.

The Character Pins are available in a variety of stories which recognize different behaviors, values, or actions to make a memorable customer service award for every occasion.

Want more great ideas?

Jenny became a Baudvillian in 2013 and started out as a member of our sales team. She seemed to have a creative knack for Marketing and joined the team as Baudville's Web Marketing Coordinator. She loves our products and probably owns every piece of drinkware we have to offer! Equipped with great knowledge of our customers and products, she's excited to help make your email and web experience even better!

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