Converting recognition “knowledge” into recognition “behavior”

August 26, 2009

You don’t have to analyze a study on motivational theory to understand some basic principles.  Namely, people respond positively when they are acknowledged and appreciated for their efforts.  This is not limited to the workplace, but in every aspect of the human condition—from raising children to greeting strangers. 

So if everyone “knows” the importance of frequent, meaningful expressions of gratitude and praise, why don’t we practice it all the time? 

Herein lies the mysterious chasm between a person’s knowledge and their actual behavior. 

Take this example: who amongst us doesn’t know the importance of regular exercise and physical activity, eating healthy foods of the correct portion size, and avoiding harmful substances like tobacco? 

Now—how many of us actual achieve the full execution of this knowledge, or even a significant percentage?  There would be no rising healthcare costs, and everyone would look like athletes! 

What causes some of us to succeed while others fail?  Typically, the secret ingredient is having a coach or mentor.  Every athlete, from grade school to professional sports player, has a coach.  This person provides encouragement and guidance. 

Keep this analogy in mind as you work to increase day-to-day recognition behaviors, either personally or in your organization.  Since none of us can realistically have a recognition coach by our side, think of Baudville as the next best thing! 

Have you seen our new Recognition Binder System?  It literally is a coach that sits on your desk.  The tabbed dividers are filled with easy to follow (and easy to implement!) tools and ideas for frequent, consistent, immediate, and relevant daily recognition in your workplace. 

Allison mentions one of the tools (the IOU Coupons) in her blog post below

Just like any developing “athlete,” continued practice makes perfect.  Unlike diet and exercise, however, maintaining day-to-day recognition really can be easy! 


Cori is Baudville's in-house Recognitionista (she's officially a Certified Recognition Professional, too)  and a member of the Millennial generation. Get her employee recognition tips and special discounts by liking Baudville on Facebook

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