Customer Service Week Ideas Webisode

September 10, 2010

Customer Service Week is October 4-8 (only 23 days away!), and this is an important week to recognize and acknowledge your customer service team. Your customer service team has a crucial role in the customer experience, and it’s important that they feel valued and appreciated. 

Customer service employees are often referred to as the face of a business. They have the greatest impact on customer satisfaction and retention. Industry reports have shown a direct link between employee satisfaction and customer satisfaction, and between customer satisfaction and improved financial performance. 

At Baudville, we make a big deal out of Customer Service Week. The entire company is included in the week-long celebration because we believe each department plays an important part in the customer experience. Customer Service Week is a piece of our recognition and retention strategy, and we think you should consider celebrating it, too. 

Get ideas for Customer Service Week next Thursday in my new Recognition TV Webisode . I’ll be sharing ideas from past Customer Service Week celebrations and stories from some of our favorite Customer Service Week memories. This is also a great time to ask questions about Customer Service Week and get ideas from other attendees by participating in our live chat. 

Register for the next Recognition TV Webisode! 


Cori is Baudville's in-house Recognitionista (she's officially a Certified Recognition Professional, too)  and a member of the Millennial generation. Get her employee recognition tips and special discounts by liking Baudville on Facebook

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