Customer Service Week 2012 is October 1-5, and it’s always a big celebration at Baudville because we believe every member of our team has a part in providing an excellent customer experience. We take great pride in the service we provide our customers, so we celebrate Customer Service Week as a whole company! Our celebration always includes a Customer Service Week theme, activities, prizes, and often a lunch for the team to enjoy together. As you can imagine, our events are pretty memorable!
In our latest Recognition TV webisode, I asked four of our Customer Service Representatives about their favorite Customer Service Week ideas, tips, and celebrations. Here’s a summary of what they had to say:
Meet our Customer Service All Stars! From left to right, Mikki, KJ, Amanda, and Amber.
KJ’s favorite Customer Service Week theme was Made in Michigan from our 2011 celebration. She loved the team ArtPrize competition and playing corn hole with her teammates during lunch.
Mikki knows that Customer Service Week is important because treating employees well will make them want to do more for the company and the customer! She gives some great insight into the recognition event in our Recognition TV webisode.
Amber’s favorite part of Customer Service Week is getting a handwritten note from her manager. Baudville managers often write a personal note to each of their employees during Customer Service Week and have it waiting on their desk first thing in the morning. Take a tip from Amber and write a note to your staff!
Amanda loved our Hollywood celebration when employees were given a movie ticket to a showing of short Pixar movies and a gift of a Star Performer Twist Top Tumbler. She still has the personal award she received from her manager displayed at her desk!
To hear all the tips from our Customer Service Representatives and get our high five Customer Service Week ideas, watch the full Recognition TV webisode. It’s the shortest webinar you’ll watch – it’s only 9 minutes long!
Cori is Baudville's in-house Recognitionista (she's officially a Certified Recognition Professional, too) and a member of the Millennial generation. Get her employee recognition tips and special discounts by liking Baudville on Facebook.