The countdown to Customer Service Week has begun!

According to a recent study by Zippia, a whopping 89% of workers have experienced burnout within the past year. That is INSANE, but not surprising. While we all get integrated into the...

In the world of HR and new hires, orientation and onboarding are two words that are often used synonymously. I mean, both are focused on welcoming new employees and setting them up for...

At the workplace, employee appreciation comes in many shapes and sizes. This is something all managers need to keep in mind, but especially new managers who are leading a team for the...

A new year is right around the corner, which means a new start for all things onboarding! Here at Baudville, we love onboarding new hires. Not only does it break the ice, but it actually...

Managers wear a lot of hats. They’re in meetings upon meetings, they’re making huge company decisions, and they’re leading a group of professionals to the depths of their greatest...

2022 is coming to a close! It’s crazy how fast time flies when you’re having fun, isn’t it? As we wrap up what has undoubtedly been an eventful year, it is once again time to recognize the...

We’ve put together a Top 10 list of our favorite gifts! A thoughtful gift boosts motivation and productivity. Make them feel part of your valued team.

It is essential to know the difference between an award and a reward. The correct choice can turn your workplace into an engaged culture.

The turkeys are clucking, and Thanksgiving is coming! At Baudville, we love Thanksgiving because it’s all about appreciation, graciousness, thankfulness, and giving. Here’s the thing...

It’s beginning to look a whole LOT like the holidays! Yep, seemingly out of nowhere it’s already November! The season of giving is quite literally upon us. If you listen closely, you just...

Every gift set needs these 5 essentials!

While recognition largely flows downward, those above could use some positivity, too. On this Boss’s Day, share your appreciation and let the recognition cycle begin! When it comes to a positi

What is customer service? According to Customer Service Rep Whitney Edson, customer service is all about forming personal connections.

An onboarding program—a good one—is absolutely essential in the employee journey. It’s time to get a handle on your program and make the most of it!

So how do you make your Customer Service week worthwhile? · boost morale, motivation and teamwork · reward frontline reps for the important work they do all year long...

What are the best ways to keep those who work from home engaged as much as those who continue to work in the office? Below are some creative ways...

Today's work environment is a mix of strictly in the office, hybrid (partial at home and partial in office), and 100% work from home. Many studies...

Culture is the heartbeat of an organization. Here are ways to improve your company culture.

Company culture is an important part of any business. We have tips on how to understand the company culture at your workplace. Calculating Culture: 5 Steps to Defining Your Company’s Culture