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Two Words That Good Managers Use Every Day

good managers

Feeling unmotivated and unsatisfied at work is an epidemic that plagues millions of American workers every year. More than nap pods, ball pits and ping pong tables, employees want to know that they are not only wanted but needed and appreciated within your organization.  The two words that good managers use every day: “Thank You” can move your company culture in the right direction. 

Why Saying “Thank You” Matters:

Improves physical and mental health.  Grateful people have less stress, lower blood pressure, a healthier heart, and experience fewer extreme emotions. They are motivated to take care of themselves because they’re thankful for the life (and job!) they have. And when you express gratitude to your employees, they’ll reap the benefits too.

Increases productivity.  You can bet that a “thank you” from a boss increases employee productivity. In a study conducted by the University of Pennsylvania, leaders who were grateful to their employees had 50% more successful employees than leaders who weren’t grateful. And that’s a number we can’t just ignore.

Increases job satisfaction.  Most employees don’t feel strongly valued for the work they put in. In fact, more than half of the current workforce would leave their current job for a company that expresses thankfulness and gratitude for the work they’ve done. So, if this is true, just imagine the results if you started saying those two magic words. Your employees will feel more appreciated and, in turn, work hard.

Affects company culture. Expressing gratitude generates a positive energy that benefits you, your employees, and your company as a whole. Plus, it has almost immediate results—a smile on their face, a quicker-than-normal response to your latest email, a report turned in before the deadline. A boss’ thankful attitude creates a willingness to work hard and pay thankfulness forward. 

How you can integrate it into your workday as a manager and employee: 

According to a UC Berkeley study, almost 50 percent of people express daily gratitude to immediate family, and less than 15 percent express daily gratitude to friends or colleagues. These tips will help you be a more genuinely grateful manager and employee.

Go out of your way to thank people. This includes those you work with on a daily basis . . . and those you don’t. Taking just a couple minutes each morning to think through recent projects and the progress that’s been made will give you plenty of material for thankfulness.

Also, make sure to think between the lines so you’re not just repeating cliché platitudes. Gratitude should be authentic and specific, or your recipient won’t feel truly appreciated. If you need a little help getting started, try filling in this statement: “Our team is better with __________ on it because __________.” Then thank them for it! 

Say thanks in front of peers. Whether you thank an employee during a team meeting or post a shout out on a recognition wall, being acknowledged in front of one’s peers makes them feel important and motivates them to continue to work hard.

Give good recommendations for great past employees. A glowing recommendation from you might just be the most valuable tool in your former employee’s job search. If you’ve had a good experience with them, be willing to share their contributions and vouch for their hard work. It’s a great way to express what you valued about them and help them on their career path.

Thank your customers. Don’t forget the people who keep you in business! Your customers are your greatest asset. Incorporate thanks into each touchpoint you have with them—emails, social media, packaging, yearly gifts for large clients/customers, etc. Simple and heartfelt thanks goes a long way in creating loyalty to your company.

Thank YOU for reading this post and following us on the blog. You keep us on our toes—always looking for the best topics, info, and trends to discuss. How do you incorporate gratitude into your workplace? Tell us in the comments below!